Activating a Permanent License
Your SANmelody software will remain running for a 30-day pre-activation grace period. After 30 days of use, it will cease to run. At any time, before or after the 30 day grace period, you may register your copy of SANmelody software. When you enter a valid activation code, it will remove the 30-day grace period timer, allowing your SANmelody software to run indefinitely.
These instructions are for activating a permanent SANmelody license. Trial (30-day) licenses cannot be activated. For more information on licensing, refer to Licensing Information.
If you are currently using a trial license and wish to purchase and upgrade to a permanent license, you must first contact a DataCore Sales Representative or DataCore Authorized Partner (http://datacore.com/about_datacore/about_sales.asp) and provide your Trial License number so that the same license number can be converted to a permanent license. If your new license number (storage server serial number or WWN) does not match your trial license number, you will not be able to activate your license— contact DataCore Sales to obtain a valid license. After activating your permanent license, you will have to upgrade your license, refer to Upgrading a License for complete instructions.
WARNING: In order to activate a permanent license, you must be logged on as “The Administrator.” After the license has been activated, you can log on to Windows using any local account with administrator privileges.
To activate your license:
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Right-click the DataCore icon in the system tray, and select Activate from the context menu.
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The Acquire and Activate SANmelody License box opens displaying the WWN of the storage server and a registration code.
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Click Get Code to obtain a unique activation code for the storage server.
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If the machine you are using has an Internet connection, your browser will open to the online SANmelody Activation site, and you will see the SANmelody Activation Wizard displaying your registration number. Follow the instructions in the wizard.
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If your security settings are on high, you may need to add the DataCore web site as a “trusted site.”
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If the machine you are using does not have an Internet connection, go to another computer which does and type the URL displayed in this window to gain access to the wizard.
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In the wizard, click the Confirm button. You will see a response that displays your activation code. Make note of the code. (The activation code will also be sent to the email address you entered.)
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Return to the Acquire and Activate SANmelody License dialog box. (You may have to minimize some windows to reveal the box, if it has been obscured.)
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Enter the activation code received from the wizard and click Activate.
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If you entered the activation code correctly, you will see a gold star followed by a message that the SANmelody software has been activated; otherwise, you will receive a message stating, “That code did not activate the system. Please try again.”
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After the SANmelody software has been successfully activated, you will see the SANmelody End User License Agreement. To continue, click Accept.
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Close the Acquire and Activate SANmelody License box. Your permanent SANmelody license has been activated and registered.
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If you were activating a permanent license that was converted from a trial license, you will need to upgrade your license, refer to Upgrading a License for more instructions.